Return Policy

 

We value your satisfaction with every purchase at our store. If you find yourself needing to return an item, we are here to assist. Our return policy is designed to be transparent and fair, ensuring you can shop with confidence.

 

**Eligibility for Returns:**

- Items eligible for return must be in their original, unopened condition and must be returned within 30 days from the purchase date.

- To begin the return process, kindly reach out to our support team by emailing orders@compostablestogo.com with your order details.

 

**Restocking Fee and Return Shipping:**

- A restocking fee of 25% will be applied to all returns. This fee is deducted from your refund to cover the processing and restocking of the item.

- The cost of the return shipping label will be the responsibility of the purchaser. Please ensure that the item is securely packaged for its journey back to our warehouse to prevent any damage during transit.

 

**Refund Process:**

- Upon receipt and inspection of the returned item at our warehouse, we will process your refund. Please allow 3-5 business days for the credit to be issued to your original method of payment.

 

We aim to make your return experience as smooth and hassle-free as possible. If you have any questions or need further assistance with your return, please do not hesitate to contact us.